Last updated: 01/07/2026

This Privacy Policy explains how Dan’s Guitar Store (“we”, “our”, “us”) collects, uses, and protects your information when you use https://www.dansguitarstore.com.

Dan’s Guitar Store is operated by DWT Global Services LTD, a UK-registered company. [find-and-u...ice.gov.uk]

1. Who We Are

Company name: DWT Global Services LTD (trading as Dan’s Guitar Store)
Registered office:
368 Omega Court
Cemetery Road
Sheffield
South Yorkshire
United Kingdom
S11 8FT [dansguitarstore.com]

Contact email: info@dansguitarstore.com [dansguitarstore.com]

2. Information We Collect

We collect personal data in the following ways:

a. Information You Provide

When you interact with our website, you may provide:

• Name

• Email address

• Shipping and billing address

• Payment details (processed securely via third-party providers)

• Account information (if applicable)

• Messages sent via forms or customer support

b. Automatically Collected Information

We automatically collect technical data such as:

• IP address

• Device and browser type

• Pages visited and time spent

• Referring websites

c. Cookies

We use cookies to:

• Enable website functionality

• Analyse performance

• Improve user experience

You can manage cookies in your browser settings.

3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Manage returns and delivery

• Improve our website and services

• Send updates, promotions, or content (only if you opt in)

• Comply with legal and regulatory obligations

Your data is collected and used only where necessary to enable purchases or optional communications. [dansguitarstore.com]

4. Legal Basis for Processing (UK GDPR)

We rely on the following lawful bases:

• Contract: To process and deliver your orders

• Legitimate interests: To improve services and prevent fraud

• Consent: For marketing communications and non-essential cookies

• Legal obligation: To comply with applicable laws

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Payment providers (e.g. card processors, PayPal)

• Shipping and logistics partners

• IT and hosting providers

• Marketing platforms (if you opt in)

• Authorities where required by law

All third parties are required to protect your data.

6. International Transfers

As we ship globally, your data may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

7. Data Retention

We retain your personal data only as long as necessary to:

• Fulfil your order

• Meet legal and tax obligations

• Resolve disputes

8. Your Rights (UK & EEA)

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at: info@dansguitarstore.com

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

Payments are processed securely through trusted third-party providers.

10. Marketing Communications

You will only receive marketing emails if you:

• Opt in, or

• Have previously purchased and have not opted out

You can unsubscribe at any time using the link in our emails.

11. Third-Party Services

We may use third-party services such as:

• Payment processors

• Website platforms and analytics tools

These providers operate under their own privacy policies.

12. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

14. Contact Us

If you have any questions about this policy or your data:

Dan’s Guitar Store
Email: info@dansguitarstore.com
Address: 368 Omega Court, Sheffield, S11 8FT, United Kingdom